Video - Customer Portal!
Checkout a short video of the AquaHawk capabilities available to your customers (Customer Portal)
Video - Utility Portal!
This video demonstrates some of the AquaHawk capabilities available to utility employees (Utility Portal)
Personalized Water Use Reports
To help utilities encourage customers to save water and meet conservation goals, AmCoBi offers individualized, print/e-mail Water Use Reports, in combination with its AquaHawk portal.
A Customer Portal Solution for Utilities
AquaHawk™ and UtilityHawk™ are affordable Web-based, customer portal solutions that help water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.
Learn about Customer Portal Solutions
Here are some resources to help you learn more about consumer engagement / customer portal solutions for utilities.
How to Make Business Case for Investing in a Utility Customer Portal9 Ideas for Utility Billing and Customer Service Managers
8 Best Practices8 Best Practices for creating a successful customer portal that engages, informs, and serves.
Customer Engagement for WaterLearn breakthrough technologies for water utilities that improve the customer experience in this free report.
8 Steps for Evaluating Customer Portal Solutions
Read More +February 13 2018 by AquaHawk, in AquaHawk Latest News
Seacoast Utility Authority Monitors Customers' Water Use Everyday
Read More +June 13 2017 by AquaHawk, in AquaHawk Latest News
AquaHawk Helps Wooster Employees Detect Leaks and Alert Customers
Read More +August 31 2016 by AquaHawk, in AquaHawk Latest News
AquaHawk Helps City of Woodland Water Customers Understand Their Consumption
Read More +June 09 2016 by AquaHawk, in AquaHawk Latest News
City of Redmond Improves Operational Efficiency with AquaHawk
Learn more about AquaHawk & UtilityHawk
AquaHawk & UtilityHawk are customer portal solutions for water, electric, and gas utilities. Learn what they do, who they're for, and how they can help your organization.
Features & Benefits - Utilities
AquaHawk & UtilityHawk enable customer support staff to more easily manage, and even prevent high bill complaint calls.
Features & Benefits - Customers
Enable your customers to access their consumption data, see an estimate of their bill anytime during the billing cycle, and be automatically notified before they spend too much money on utilities.
Advanced Leak Detection
Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? AquaHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.
Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for utilities and their customers.