Learn more +
Video - AquaHawk Customer Portal!
To see an online video demonstration of the AquaHawk customer portal view, click the Learn more + link above.
Learn more +
Video - AquaHawk Utility Portal!
To see an online video demonstration of the AquaHawk utility portal view, click the Learn more + link above.
Learn more +
NEW! Water Use Reports
To help utilities encourage their customers to save water and meet conservation goals, AmCoBi offers individualized, print/e-mail Water Use Reports, in combination with its AquaHawk portal.
A Customer Portal Solution for Utilities
AquaHawk™ and UtilityHawk™ are affordable Web-based, customer portal solutions that help water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.
White Papers & Articles
Here are some resources to help you learn more about consumer engagement / customer portal solutions for utilities.
How to Make Business Case for Investing in a Utility Customer Portal9 Ideas for Utility Billing and Customer Service Managers
8 Best Practices8 Best Practices for creating a successful customer portal that engages, informs, and serves.
Customer Engagement for WaterLearn breakthrough technologies for water utilities that improve the customer experience in this free report.
8 Steps for Evaluating Customer Portal Solutions
Latest PostsVIEW ALL -
June 13 2017 in AquaHawk Latest News
AquaHawk Helps Wooster Employees Detect Leaks and Alert CustomersService Connections : 9,600 | Population : 26,540 | Meter Reading System : Aclara AMI Highlights Improved the City's ability to identify leaks and...Read More +
June 09 2016 in AquaHawk Latest News
City of Redmond Improves Operational Efficiency with AquaHawkService Connections : 10,000 | Population : 30,000 | Meter Reading System : Aclara AMI Highlights Implemented an automated past due notification...Read More +
August 31 2016 in AquaHawk Latest News
AquaHawk Helps City of Woodland Water Customers Understand Their ConsumptionThe City of Woodland has released an easy-to-use online tool to help people and business owners better understand and manage their water use at a...Read More +
Learn More About AquaHawk & UtilityHawk
AquaHawk & UtilityHawk are customer portal solutions for water, electric, and gas utilities. Learn what it does, who it's for, and how it will help your organization.
Features & Benefits - Utilities
Inundated with calls about high bills and unexpected utility usage? AquaHawk & UtilityHawk enable customer support staff to manage bill complaints easily, and prevent these calls in the first place.
Features & Benefits - Customers
Can your customers access their usage data in your meter reading system? Can they be automatically notified before they spend too much money on utilities? Give customers the control and information they want and need with this user-friendly portal solution.
AquaHawk & UtilityHawk are the most affordable, comprehensive customer portal solutions available, and this is why we are also the mostly widely used consumer engagement solution in the water industry.
Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for utilities and their customers.
Advanced Leak Detection
Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? AquaHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.