Affordable, user-friendly, customer portal solutions for utilities

Affordable, user-friendly, customer portal solutions for utilities

Engage customers and improve client satisfaction

Engage customers and improve client satisfaction
Integrated Paperless Billing

Integrated Paperless Billing

Customers can receive electronic bills and view statements online

Customers can receive electronic bills and view statements online
NEW! Customized Water Use Reports

NEW! Customized Water Use Reports

Help customers meet drought reduction requirements

Help customers meet drought reduction requirements
Advanced leak detection & notification

Advanced leak detection & notification

Accurately detect leaks and promptly notify customers

Accurately detect leaks and promptly notify customers
A consumer engagement solution for electric utilities

A consumer engagement solution for electric utilities

Encourage energy efficiency and help customers save money

Encourage energy efficiency and help customers save money
A consumer engagement solution for gas utilities

A consumer engagement solution for gas utilities

Empower customers with actionable information

Empower customers with actionable information
Easily respond to high bill complaints

Easily respond to high bill complaints

Prevent bill-related support calls in the first place

Prevent bill-related support calls in the first place

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Video - AquaHawk Customer Portal!
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Video - AquaHawk Customer Portal!

To see an online video demonstration of the AquaHawk Alerting customer portal view, click the Learn more + link above.

Video - AquaHawk Utility Portal!
Learn more +

Video - AquaHawk Utility Portal!

To see an online video demonstration of the AquaHawk Alerting utility portal view, click the Learn more + link above.

NEW! Water Use Reports
Learn more +

NEW! Water Use Reports

To help utilities encourage their customers to save water and meet conservation goals, AmCoBi offers individualized, print/e-mail Water Use Reports, in combination with its AquaHawk portal.

A Customer Portal Solution for Utilities

AquaHawk Alerting™ is an affordable Web-based, customer portal solution that helps water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.

Latest Posts

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  • City of Redmond Improves Operational Efficiency with AquaHawk
    June 09 2016 in AquaHawk Latest News
    City of Redmond Improves Operational Efficiency with AquaHawk
    Service Connections : 10,000 | Population : 30,000 | Meter Reading System : Aclara AMI Highlights Implemented an automated past due notification...
    Read More +
  • Dublin San Ramon Services District Beats Drought Reduction Goals
    September 09 2015 in AquaHawk Latest News
    Dublin San Ramon Services District Beats Drought Reduction Goals
    Service Connections: 21,524 | Population: 78,000 | Meter Reading System: Sensus FlexNet™ AMI Highlights Dramatically reduced daily potable water use...
    Read More +
  •  Water Efficiency - Customer Portal Best Practices AquaHawk Featured in Water Efficiency Magazine – Eight Practices for Implementing a Water Utility Customer Portal
    June 07 2015 in AquaHawk Latest News
    Water Efficiency - Customer Portal Best Practices AquaHawk Featured in Water Efficiency Magazine – Eight Practices for Implementing a Water Utility Customer Portal
    AmCoBi recently contributed an article to Water Efficiency Magazine describing eight best practices for water utilities implementing a customer...
    Read More +

Learn More About AquaHawk

Overview

Overview

AquaHawk Alerting is a customer portal solution for water, electric, and gas utilities. Learn what it does, who it's for, and how it will help your organization.

Features & Benefits - Utilities

Features & Benefits - Utilities

Inundated with calls about high bills and unexpected utility usage? AquaHawk enables support staff to manage bill complaints easily, and prevent many of these calls in the first place.

Features & Benefits - Customers

Features & Benefits - Customers

Can your customers access their usage data in your meter reading system? Can they be automatically notified before they spend too much money on utilities? Give customers the control and information they want and need with this user-friendly portal solution.

Pricing

Pricing

AquaHawk Alerting is the most affordable, comprehensive customer portal solution available, and this is why we are also the mostly widely used consumer engagement solution in the water industry.

Screenshots

Screenshots

Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for utilities and their customers.

Advanced Leak Detection

Advanced Leak Detection

Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? AquaHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.

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