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AquaHawk Alerting

A Customer Portal Solution for Utilities

AquaHawk Alerting™ is an affordable Web-based, customer portal solution that helps water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.

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8 Best Practices for Water Utility Customer Portals

Customer Engagement for Water Utilities 

 


 Our Clients

Thanks! The AquaHawk system is sweet. I’m receiving so many compliments about the alerts and notes of gratitude, it’s crazy.

Mt. Werner Water, CO


 

Latest News

The Pagosa Springs Sun and the Pagosa Daily Post Cover AquaHawk
AquaHawk Alerting News
Ms. Cynda Green sent a letter to the editors of The Pagosa Springs Sun and the Pagosa Daily Post sharing her recent experience with AquaHawk Alerting, and encouraging other water utility customers to ...
Water Efficiency - Customer Portal Best Practices
AquaHawk Featured in Water Efficiency Magazine – Eight Practices for Implementing a Water Utility Customer Portal
AquaHawk Alerting Articles
AmCoBi recently contributed an article to Water Efficiency Magazine describing eight best practices for water utilities implementing a customer portal solution. These practices include: planning your ...
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CBS KPIX
AquaHawk Alerting Featured on CBS SF Area News
AquaHawk Alerting News
Channel 5 KPIX in San Francisco recently featured a news story about Dublin San Ramon Services District (DSRSD) and their use of AquaHawk Alerting. AquaHawk integrates with the Sensus FlexNet smart wa...
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th oro valley case study
Case Study: Oro Valley Water Utility Engages Its Customers with AquaHawk Alerting - AZ
AquaHawk Alerting Case Studies
Service Connections: 19,000 | Meter Reading System: Sensus FlexNet™ AMI | Population: 42,000Oro Valley Water Utility is using the AquaHawk Alerting application to help customers improve water efficien...
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SDGE
Right Information. Right Customer. Right Communications Channel. Right Time.
AquaHawk Alerting News
What is the essence of effective customer engagement for utilities? Caroline Winn, Vice President of Customer Services and Chief Customer Privacy Officer at San Diego Gas & Electric (SDG&E) su...
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Customer Portal
8 Steps for Evaluating Customer Portal Solutions for Water Utilities
AquaHawk Alerting Articles
A Quality Model for Evaluating Customer Portal Solutions A municipal water utility providing services to 5,500 endpoints had just finished upgrading meters and installing a wireless meter reading net...
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