A Customer Portal Solution for Utilities
AquaHawk Alerting™ is an affordable Web-based, customer portal solution that helps water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.
Thank you for the phone call today and your follow up. I really appreciate you reaching out to me on the increased water usage at my house. Given that the home has been vacant and is on the market, and that I live in California, I was very pleased to hear from you.
Castle Pines Metropolitan District - Customer
AquaHawk Alerting includes several capabilities that enable water utilities to meet drought reduction limits, manage water restrictions, and help customers better understand water budgets. Support fo...
AmCoBi Launches Intelligent Water Conservation Solution to Help California Utilities Meet Mandated Water Use Reductions
Two New Additions to AquaHawk Alerting Encourage Customers to Conserve Water COLORADO SPRINGS, Colorado, April 30, 2015 – California water utilities without AMI or "smart meter" systems can now offer...
Ms. Cynda Green sent a letter to the editors of The Pagosa Springs Sun and the Pagosa Daily Post sharing her recent experience with AquaHawk Alerting, and encouraging other water utility customers to ...
AquaHawk Featured in Water Efficiency Magazine – Eight Practices for Implementing a Water Utility Customer Portal
AmCoBi recently contributed an article to Water Efficiency Magazine describing eight best practices for water utilities implementing a customer portal solution. These practices include: planning your ...