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Video - AquaHawk Customer Portal!
To see an online video demonstration of the AquaHawk Alerting customer portal view, click the Learn more + link above.
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Video - AquaHawk Utility Portal!
To see an online video demonstration of the AquaHawk Alerting utility portal view, click the Learn more + link above.
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NEW! Water Use Reports
To help utilities encourage their customers to save water and meet conservation goals, AmCoBi offers individualized, print/e-mail Water Use Reports, in combination with its AquaHawk portal.
A Customer Portal Solution for Utilities
AquaHawk Alerting™ is an affordable Web-based, customer portal solution that helps water, electric, and gas utilities improve customer service and build stronger client relationships. By presenting useful data and actionable information, providers can reduce routine support calls, easily resolve high bill complaints, and give customers more control over how they use utilities.
White Papers & Articles
Here are some resources to help you learn more about consumer engagement / customer portal solutions for utilities.
8 Best Practices8 Best Practices for creating a successful customer portal that engages, informs, and serves. Click here.
Customer Engagement for WaterLearn breakthrough technologies for water utilities that improve the customer experience in this free report. Click here.
8 Steps for Evaluating Portal SolutionsConsidering implementing a consumer engagement solution? This article will help your utility make an effective software selection. Click here.
Latest PostsVIEW ALL -
June 09 2016 in AquaHawk Latest News
City of Redmond Improves Operational Efficiency with AquaHawkService Connections : 10,000 | Population : 30,000 | Meter Reading System : Aclara AMI Highlights Implemented an automated past due notification...Read More +
September 09 2015 in AquaHawk Latest News
Dublin San Ramon Services District Beats Drought Reduction GoalsService Connections: 21,524 | Population: 78,000 | Meter Reading System: Sensus FlexNet™ AMI Highlights Dramatically reduced daily potable water use...Read More +
June 07 2015 in AquaHawk Latest News
Water Efficiency - Customer Portal Best Practices AquaHawk Featured in Water Efficiency Magazine – Eight Practices for Implementing a Water Utility Customer PortalAmCoBi recently contributed an article to Water Efficiency Magazine describing eight best practices for water utilities implementing a customer...Read More +
Learn More About AquaHawk
AquaHawk Alerting is a customer portal solution for water, electric, and gas utilities. Learn what it does, who it's for, and how it will help your organization.
Features & Benefits - Utilities
Inundated with calls about high bills and unexpected utility usage? AquaHawk enables support staff to manage bill complaints easily, and prevent many of these calls in the first place.
Features & Benefits - Customers
Can your customers access their usage data in your meter reading system? Can they be automatically notified before they spend too much money on utilities? Give customers the control and information they want and need with this user-friendly portal solution.
AquaHawk Alerting is the most affordable, comprehensive customer portal solution available, and this is why we are also the mostly widely used consumer engagement solution in the water industry.
Take a look at some of the key features of the system that include an rich customer view, threshold alerting, and unique features for utilities and their customers.
Advanced Leak Detection
Does your meter reading system produce an endless list of continuous flow issues or miss problems altogether? Is it easy to find the most severe leaks? AquaHawk reduces the time your staff spends managing leaks and simplifies the customer alerting process.